Your home's record belongs to you. We built the product around consent, transparency, and your right to leave with everything.
The information you add to your home's record — documents, receipts, coverage documents, inspections — plus your account email and basic usage needed to run the service. On the waitlist we hold your email and address to reserve your founding spot.
Nothing about your home is shared with an agent, pro, buyer, or insurer unless you explicitly grant access. Access is granular, revocable in one tap, and shown in a visible activity log.
If a real estate agent adds you as their client, or you provide a mobile number, we may send transactional texts — a one-time link to claim and view your home record, and a summary of your inspection. Message frequency varies and is low (typically one to three messages). Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. We do not sell your mobile phone number, and we do not share it with third parties or affiliates for their own marketing purposes. Mobile opt-in information is used only to deliver the messages described above and is never shared with third parties for marketing.
You can export everything — a full ZIP of your documents plus a machine-readable file — at any time, free. When a home changes hands, its record transfers to the next owner at closing, free, forever.
Access to home records is authenticated and scoped; files are served over expiring signed links. We add specific encryption claims to our marketing only once they are true of the shipped product.
Questions? Email privacy@totalhomeassure.com.